At Gifted Soul, we want your shopping experience to be smooth and stress-free. This Shipping Policy explains how and when you can expect your order to arrive, as well as what to do if you encounter any issues.
All orders are processed within 2–4 business days after payment is confirmed.
Orders placed on weekends or public holidays will be processed on the next working day.
You will receive a confirmation email after placing your order and another email with tracking details once your order has been shipped.
Standard Shipping: 7–15 business days (varies by location)
Express Shipping: 4–8 business days (if available for your country)
Please note: Shipping times are estimates and may be affected by external factors such as customs clearance, local courier delays, or weather conditions.
Shipping costs will be calculated at checkout based on your location and chosen shipping method.
We occasionally offer free shipping promotions, which will be clearly stated on our website.
We ship to most countries worldwide.
International orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer.
Customs processing can cause delays beyond our control.
Once your order ships, you will receive a tracking link via email.
Tracking updates may take 1–3 business days to appear after the package is shipped.
If your order has not arrived within the estimated time frame:
Check your tracking number for updates.
Contact your local post office or courier with the tracking details.
If the issue remains unresolved, email us at support@gifted-soul.com with your order number, and our team will assist you.
Please double-check your shipping address before placing an order. We are not responsible for delays or losses caused by incorrect or incomplete addresses provided by the customer.
For any shipping-related questions, please reach out to us at:
📧 support@gifted-soul.com
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